The result of the 9th Quality Management Level Research in 2016 conducted by the Union of Japanese Scientists and Engineers (JUSE) and sponsored by Nikkei Inc. was announced on November 29. We are quite pleased that GC was highly evaluated and reached the first place, the highest honor in our history, moving up from the 2nd in 2014 and the 6th in 2012.
The ranking is based on the analysis of 51 indicators under the 6 categories (66 questions), and GC received the following high evaluations.
- Commitment of top management: 17th
- Cultivation of human resources for realization of quality management: 1st
- Management of safety, security and trust: 4th
- Pursuit of customer-oriented policy: 9th
- Establishment and thorough implementation of a process: 7th
- Capability to deploy a system horizontally: 2nd
In the newspaper “The Nikkei”, the reasons for the high evaluation were highlighted as following. GC held the first Global KI Activity Presentation Meeting in February this year , sharing success cases of KI (Kaizen Innovation) Activity among GC Group Associates from Japan and overseas and making the best use of it for mutual enlightenment. GC has appointed GQM (GC’s Quality Management) Promoters at the group companies overseas to cultivate human resources for realization of quality management. Classifying functions into 12 groups such as “Quality Assurance”, “Production Engineering” and “Manufacturing Management”, GC has been striving to achieve the numerical targets through functional management group-wide. These efforts are highly evaluated as the basis for the corporate quality.
Top 10 companies of overall ranking:
- Konica Minolta, Inc.
- Takenaka Corporation
- Canon Inc.
- Suntory Holdings Ltd.
- Denso Corporation
- Mitsubishi Electric Corporation
- Fujifilm Holdings Corporation
- Ricoh Company, Ltd.
- Dai Nippon Printing Co., Ltd. (DNP)
GC received the “Deming Application Prize (current Deming Prize)”in 2000 and the “Japan Quality Medal (current Deming Grand Prize)”, the highest honor of Japan’s TQM in 2004. Furthermore, within our GC Group,
GC Dental Products Corporation received the “Deming Application Prize” in 2003, GC Dental (Suzhou) Co., Ltd. received the “Deming Application Prize” in 2010 and GC America Inc. received the Deming Prize in 2014. For the recognition by the European Foundation for Quality Management (EFQM), GC Europe was selected as one of the finalists of the Excellence Award 2013, and won the “Prize in Leading with Vision, Inspiration and Integrity” in 2016. Chairman Makoto Nakao received the Deming Prize for Individuals in 2012 for spearheading GC Group’s efforts for promotion of TQM and building it into a global company over thirty years. Furthermore, Chairman Nakao received the “Marcos E.J. Bertin Quality in Governance Medal” from
the International Academy for Quality (IAQ) in 2016.